Union Home Mortgage

  • HVCC Specialist

    Job Locations US-OH-Strongsville
    Posted Date 3 months ago(11/28/2018 8:42 AM)
    Job ID
    # of Openings
  • Overview

    This position is responsible for ordering, receiving, and processing appraisals for Union Home Mortgage.


    • Perform all required data entry procedures in Encompass, FHA Connection, and the VA portal
    • Place appraisal orders through Mercury Network, the VA portal, and/or AMC’s if required
    • Facilitate the ordering, front line audit, and processing of all appraisals
    • Work with a team to ensure all pipelines remain within 24 hours or less
    • Meet or exceed department established benchmarks
    • Obtain Case #’s for applicable loans through FHA Connection and the VA portal
    • Review residential appraisal requests from the loan officer to ensure the collateral is correctly identified and described
    • Clearly understand and communicate answers to partners and vendors through helpdesks
    • Approve appraisal invoices for the Accounting department
    • Work with Appraisers to maintain proper service and timely receipt of property valuations
    • Motivate Partners and Appraisers to adhere to the Appraiser Code of Conduct

    Education & Qualifications

    • High school diploma or equivalent
    • 1-2 years of real estate or customer service experience preferred
    • Microsoft Office experience is preferred
    • Strong problem solving skills
    • Strong attention to detail
    • Excellent verbal, written communication and phone skills
    • Ability to learn new tasks quickly
    • Ability to multi-task and prioritize assignments to meet time-sensitive goals and deadlines
    • Capable of working in a “fast-paced” team environment


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