Assists with managing closed residential construction loans and completes various operational tasks associated with the construction loan portfolio, such as processing, documentation, and reporting
Manage a pipeline of all closed residential construction loans ensuring timely and accurate accounting of inspections, advances, and progress of work during the construction phase through the issuance of a final certificate of occupancy.
Communicate with borrowers and builder on a regular basis.
Reviews and stays on top of weekly Encompass reports for the entire closed residential construction loan pipeline.
Maintain draw checklist in Encompass
Collect and review all inspections and budget updates to ensure construction progress is on target with loan term.
Communicate with Loan Officers and operations staff in order to maintain a high level of customer service.
Liaise between management, loan officers, consumer loan staff, borrower and builder during the entire construction phase.
Prepares draw packages for closers, borrowers and loan officers as requested
Calculate draws based on appraiser’s report
Disburses draw requests using the lien waiver format, timely, accurately, ensuring the information is correct
Prepares inspection package, review inspections when received and forward to construction loan manager for review
Obtains the necessary documentation from the borrower, builder, title company, appraiser and/or manufactured home dealer to allow the modification to be completed
Regularly reviews loan portfolio ensuring all insurance is paid current and has been received
Communicates effectively with the borrower and builder to determine if the home will be completed on time and on budget
Notifies Post-Closing Manager of any issues that arise and offer solutions to assist members to find resolutions to the problems, including releases of mechanic liens and preparation of extensions
Prepare closing and modification documents
Reads and understand title insurance policy updates
Reviews property inspections and appraisals.
Balances cost breakdown line items after a draw has been requested.
Reconciles and post payments
Balances lien waiver checks that are disbursed daily
Review documentation for accuracy
Provide excellent customer service to both internal and external customers
Education & Qualifications
High school diploma or equivalent
At least 2 years related experience in customer service, and/or mortgage loans and loan documentation