Union Home Mortgage

  • Training Instructor

    Job Locations US-OH-Strongsville
    Posted Date 3 months ago(4/24/2018 12:52 PM)
    Job ID
    # of Openings
  • Overview

    The Trainer is responsible for design, development and delivery of education and training for UHM operations.


    • Create training content for classroom, webinar and elearning programs covering operations from processing through post closing
    • Conduct training classes in person and via webex
    • Ensure Partner needs are met before, during and after training
    • Research, understand and articulate agency and UHM specific underwriting guidelines, policies and procedures
    • Work with subject matter experts across UHM to validate accuracy of content
    • Support partners who have questions or needs related to training and training content
    • Operate UHMs learning management system, as needed to facilitate instructor lead online programs
    • Honor the UHM code of conduct
    • Ability to travel to conduct training as needed

    Education & Qualifications

    • High school diploma or equivalent
    • Minimum of 2 years of processing, underwriting or origination experience with Govt., Conv., and DU/LP
    • Minimum 2 years of presenting classroom training, or equivalent
    • General knowledge of mortgage products and processes
    • Proficient with MS word, excel and ppt required
    • Encompass Loan Origination system knowledge is preferred
    • Excellent presentation and public speaking skills
    • Excellent grammar, spelling and written communication skills
    • Ability to learn new technology
    • Detail-oriented
    • Creative
    • Skilled at multi-tasking and keeping organized
    • Skilled at project management


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